TERMS & CONDITIONS
TERMS OF website USE
​
Please read these terms of use carefully before you start to use this site. By using our site, you indicate that you have read, understood and accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.
​
ABOUT US
EDEN'S DAUGHTER LIMITED is a company registered in England and Wales (company registration number 11665905), whose registered office is at 3 FAVERSHAM ROAD, KENT, United Kingdom ME13 0RJ. 'eden's daughter' is a uk registered trademark.
​
personal data
We process information about you in accordance with our privacy policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
USE OF THE WEBSITE
References to “we”, “us” and/or “our” throughout the Website”) is to EDEN'S DAUGHTER LIMITED.
The use of the Website is governed by these terms and conditions (“Terms of Use”). These Terms of Use should be read alongside, and are in addition to our terms and conditions of sale (“Terms of Sale”) and our Privacy Policy and Cookies Policy to understand how we collect and process your personal data.
​
You agree to use the Website only for lawful purposes and in a way which does not infringe the rights of any anyone else or restrict or inhibit anyone else's use and enjoyment of the Website.
You are permitted to download and print content from the Website solely for your own personal use. Website content , including without limitation, all information, data, products, materials, services, software applications and tools, design elements, text, images, photographs, illustrations, audio and video contents, artwork and graphics contained therein or otherwise made available to you in connection therewith (collectively, the “Content”), must not be copied or reproduced, used or otherwise dealt with for any other reason. You are not entitled to modify or redistribute the Content or reproduce, link, frame or deep-link it on any other website without our express written permission. You are not entitled to use the content of the Website for commercial exploitation in any circumstances.
​
terms of sale
These Terms and Conditions of Sale ("Terms of Sale") apply whenever you order any product ("Product") through our website www.edensdaughter.co.uk (the "Website") or otherwise from us. These Terms of Sale should be read alongside, and are in addition to, our website terms and conditions ("Terms of WEBSITE Use") and our privacy and cookies policy (“Privacy Policy”).
Please read these Terms of Sale carefully. By ordering a Product from us, you agree that you have read, understood and agree to these Terms of Sale, the Privacy and Cookies Policy and the Terms of Use (each as amended from time to time). If you do not agree to these Terms of Sale, you must not order any Product from us. If you are purchasing or have purchased eden's daughter product(s) from a third-party retailer or reseller, these Terms of Sale will not apply and you should refer to the terms and conditions of sale of the relevant retailer or reseller.
​
ABOUT US
EDEN'S DAUGHTER LIMITED is a company registered in England and Wales (company registration number 11665905), whose registered office is at 3 FAVERSHAM ROAD, KENT, United Kingdom ME13 0RJ. 'eden's daughter' is a uk registered trademark.
​
EDEN'S DAUGHTER LIMITED HAS THE RIGHT TO CHANGE OUR TERMS OF TRADE AT ANY TIME TO COMPLY WITH THE LAW OR TO MEET OUR CHANGING BUSINESS REQUIREMENTS AND CIRCUMSTANCES.
should you have any questions regarding these terms of sale please contact us
​
Product descriptions
Although we have made every effort to display OUR products, THEIR DESCRIPTIONS and their packaging accurately, we cannot guarantee that a device's display of the colours precisely reflects the colour of the products. Products AND The packaging of Products may vary SLIGHTLY from that shown in images on our Website.
​
Whilst we use reasonable endeavours to keep prices up-to-date on the Website, we reserve the right to alter prices at any time. All prices shown on the Website are in pounds sterling and inclusive of Value Added Tax (“VAT”) at the relevant rate. Prices shown on the Website do not include delivery, packaging or other charges, which will be added to any order you place. If the rate of VAT changes between your order date and the date we supply the product, we will adjust the rate of VAT that you pay, unless you have already paid for the product in full before the change in the rate of VAT takes effect.
​
SHIPPING & DELIVERY
PLEASE REFER TO OUR DELIVERY & RETURNS PAGE FOR further DETAILS OF OUR SHIPPING AND DELIVERY policy.
​
we endeavour to ship all orders within 2 working days. Delivery will be to the address specified in your order. If no one is available at the address at the time of delivery, the Products will either (i) be retained by the delivery company for a reasonable period of time and then returned to us or (ii) will be left in your designated “safe place” if you selected this option. If you choose to have your order delivered to a safe place, please select from one of the chosen safe places on the list and ensure that the safe place you choose is protected from the elements and is guarded from public view to avoid damage and theft. However, we can't guarantee that our carriers will be able to meet these instructions under all circumstances although we will endeavour to accommodate your request. You acknowledge that you are fully responsible for any order left in your chosen safe place.
If Products are returned to us by the delivery company, we will issue you with a refund for the Products delivery handling fees imposed by the carrier for the delivery and return of the Product.
All risk in the Products you order (including risk of loss and/or damage to the Products) shall pass to you upon delivery to you. Products will count as delivered once they are left in your designated safe place.
We shall be under no liability for any delay or failure to deliver products if the delay or failure is caused by a third party or is wholly or partly caused by circumstances beyond our control.
​
REFUNDS & RETURNS
PLEASE REFER TO OUR DELIVERY & RETURNS PAGE FOR DETAILS OF OUR SHIPPING AND DELIVERY policy.
Any material and information presented on the Website or with any Products sold through the website is intended to be used for informational purposes only. Any statements and Products are not intended to diagnose, treat, cure or prevent any condition or disease. All Products should be used strictly in accordance with their instructions, precautions and guidelines. You should always check the ingredients for Products to avoid potential allergic reactions. Use of the Website is not meant to serve as a substitute for professional medical advice. If you have any personal concerns, please consult with your own health care prOVIDER regarding the use of any goods, products or information received from the Website before using or relying on them.
INTELLECTUAL PROPERTY (IPR)
You agree and acknowledge that all text, graphics, photographs, copyright, trademarks and any other intellectual property, material or content available within this Website are owned and shall remain THE SOLE PROPERTY OF EDEN'S DAUGHTER LIMITED.
You agree and acknowledge that the material within this Website is made available for your personal and non-commercial use only.
You acknowledge that, as between you and us, EDEN'S DAUGHTER LIMITED ownS all present and future copyright, registered and unregistered trademarks, design rights, unregistered designs, database rights and all other present and future intellectual property rights and rights in the nature of intellectual property rights existing in or in relation to the Products ("IPR").
You also acknowledge that the Products are intended for your own personal use and that you will not resell the Products to any other persons.
​
How to order Products
When you have found a Product on the Website that you would like to buy, please click on the button labelled "ADD TO cart". This will add your Product to a virtual bag. You can then proceed to pay for the Products in your Bag by clicking “Checkout”. Alternatively, you can continue browsing the Website and add additional Products to your Bag.
Once you have clicked on “PROCEED TO CHECKOUT” you will be given the option to Register or Checkout as a Guest. You will then be asked to provide the address and payment information necessary to process your order and deliver the Product(s) to you. we will only use any information you provide to us in accordance with our Privacy and Cookies Policy.
​
All Products will remain our property until we have received payment in full for those Products.
During the checkout process, you will be asked to complete your payment details. All fields with an asterisk must be completed. We accept most major credit and debit cards. Please note that we will collect, store and use your information in accordance with our Privacy & Cookies Policy.
All card payments are subject to authorisation by your card issuer. If your payment is not authorised, we will cancel your order and notify you in writing (which may include e-mail) that we have done so.
​
Our contract with you
Once you have placed your order we will send you an email confirming your purchase. This email will provide you with the details of the order. This is not an order acceptance by us. A dispatch confirmation email, including a tracking code will then be sent when your order is on the way. Our acceptance of your order and the completion of the contract between you and us will take place when we have dispatched the Products to you.
If we are unable to accept your order, we will inform you of this by email and will not charge you for the Product(s). This might be because the (i) Product is out of stock; (ii) because we have identified an error in the price or description of the Product; (iii) our inability to obtain authorisation for your payment; or (iv) because of unexpected limits on our resources which we could not reasonably plan for. If we cannot supply you with the Products that you have ordered, we will cancel your order and inform you of this as soon as reasonably possible. We will give you a full refund where you have already paid for the Products.
​
Our rights to make changes
We may change the Product to reflect changes in relevant laws and regulatory requirements.
​
Our liability to you
We will use reasonable skill and care in fulfilling any order placed by you which is accepted by us. However, we exclude all other representations, warranties, conditions and terms express or implied by statute, common law or otherwise to the fullest extent permitted by law.
Save as expressly set out in these Terms of Sale, we will not be liable for any special, indirect, incidental, consequential or economic loss or for loss of profits or revenues howsoever caused arising in connection with any order placed by you. Notwithstanding the above, our total liability (whether in contract, tort, negligence or on any other basis) to you, for any loss or damage shall be limited to the sums paid or payable for the Products.
We will not be liable to you where we breach these Terms of Sale due to any cause that is beyond our reasonable control, including acts of God, explosions, floods, tempests, fires or accidents; wars or threats of war, sabotage, insurrection, civil disturbance or requisition; acts, restrictions, regulations bye-laws, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority; import or export regulations or embargoes; strikes, lock-outs or other industrial actions or trade disputes; difficulties in obtaining materials, labour, fuel, parts or machinery; power failure or breakdown in machinery.
Nothing in these Terms of Sale shall limit our liability for personal injury, death or fraud.
This clause does not affect your statutory rights as a consumer.
​
.